Nokia revamps human rights policy, pledging to avoid “active surveillance”
Nokia is matching its innovation in the market with an update of its commitments on human rights.
Telefonica opens up as transparency standards improve
The latest transparency reports and civil society work show the practice is growing up.
Telcos find backbone, deny Guinea’s request for users’ data
In the west African nation of Guinea Conakry, three telcos just said “no” to government demands that they hand over all subscriber and call data.
Vodafone should come clean about Australian journalist data breach
Vodafone employees accessed journalist Natalie O’Brien’s call and text records in 2011, after she wrote reports about problems with the company’s Siebel security system. According to a leaked email, Vodafone managers asked employees to use “any means available” to uncover the source of O’Brien’s information. Vodafone commissioned an investigation by a top accounting firm, the results of which it refuses to release, while denying any “improper behavior.” However, after public pressure intensified this week, Vodafone reversed course and has asked federal police to investigate. We call on Vodafone to cooperate fully with investigators, release the independent report it commissioned, publicly explain what actions the company took after it became aware of the breach, and promise non-repetition. The company should strive to implement encryption, including end-to-end encryption, which would prevent employees from being able to access user data like this in the future.
Open letter to GSMA: Let’s work together for users at risk
We sent an open letter to GSMA’s new Director General, in the hope of sparking a meaningful dialogue on how the association can join the fight to protect and respect the rights of users at risk.
Violating International Law, DRC Orders Telcos to Cease Communications Services
This week, the Democratic Republic of the Congo ordered a full shutdown of internet and SMS traffic in response to protests against the government. The shutdown is just the latest example of telcos complying with government censorship orders, albeit reluctantly.
Access delivers Remedy Plan for telcos to redress human rights harms
To help telcos address these concerns, Access has developed guidance for telcos and other information and communication technology (ICT) firms in our new paper, Forgotten Pillar: The Telco Remedy Plan. The paper will be officially released at a special event open to the public in Washington, DC, on Monday June 24th.
Expanding into Myanmar, telcos must confront ethical questions
As Burma solicits bids from telcos to build out its telecommunications infrastructure, the country is making it clear that they’re open for business.