Tunisia digitization programs

Past learnings must be ‘at the heart of implementing’ a digital identity system in Kenya

Civil society organisations in Kenya have noted with concern a number of recent government pronouncements aimed at creating a new digital identity system for all Kenyan citizens. On 13 May 2023, the Principal Secretary for the State Department for Immigration and Citizen Services, Ambassador Julius Bitok announced government plans to establish a new digital identity system for all Kenyan citizens referred to as the Unique Personal Identifier (UPI). 

The Kenyan government plans to roll out the UPI initiative on 1 July 2023 with an aim to provide citizens with a lifelong identification number starting from birth that will eventually serve as an ID number. According to the government, it will be issued at birth for all newborn children in hospitals and to adults when applying for an ID. 

The UPI as formulated is intended to be the main access point for citizens to access government services such as the Kenya Revenue Authority (KRA) and National Social Security Fund (NSSF), according to PS Bitok. 

As civil society organisations, we recognise that a digitisation of public and government services is inevitable and has the potential to make citizen services more accessible and convenient; we laud government efforts to better serve citizens. It cannot, however, be ignored that a transition of this magnitude comes with pitfalls that must be addressed,- especially if the design and implementation process is not conducted in a transparent, inclusive and human-rights-centred manner. 

Concerns in the proposed roll-out of UPI include lack of transparency on the legal basis of UPI, lack of effective, nation-wide public participation on the system, uncertainty about data protection, whether human rights impact assessments will be conducted and made available for public review, including the assessment of the risks of exclusion of millions of Kenyans, and the speed which the roll-out is being planned. 

While the government is engaging a select few civil society and other stakeholders, there needs to be a broad-based engagement to ensure this initiative moves in the right direction. 

Lessons from Huduma Namba rollout show that if not done right, implementing digital ID systems produces further inequalities for minority and historically marginalised communities, including the Nubian, Borana, Swahili and Somali communities as well as double registered persons (Kenyans whose biometrics are in the refugee database) who already struggle with systemic discrimination in obtaining registration and nationality documents. 

The introduction of UPI could also increase inequities for vulnerable communities who do not have access to birth certificates and IDs due to discrimination, distance, cost, corruption, and other barriers and they may be further excluded from the opportunities provided by UPI.

“While it is important for the government to make changes that better the lives of its  citizens, digitization of vital and essential processes – such as the identification process  – bears an implication on wide swaths of the population.” 

We call on the government to slow down and not rush to introduce the new digital identity  system (UPI). We ask the government to instead, first engage the public, assess what needs  to be done, and institute strong technological, policy and legal frameworks to guard against  the long-term problems such a system is likely to bring. 

“Having been through a similar but largely flawed and poorly rolled out process with the  Huduma Namba, we reiterate that in order for the implementation of the digital identity  system in Kenya to be inclusive and human rights centred, it is imperative that the  government incorporates past learnings in a transparent manner and implements court  orders arising from Huduma Namba litigation. The questions still remain; will these digital  identity systems be inclusive or merely a replication of the mistakes made in the  implementation of the Huduma Namba project.” 

If not done conscientiously and consultatively, replicating past mistakes will almost certainly  occur. While acknowledging the government’s recent commitments to issue ID cards within  21 days nationwide and issue birth certificates on the same day, we also seek redress for the  lack of implementation of this directive and the administrative hurdles that have effectively  denied people access to identification for so long. Those hurdles include the inaccessibility  of registration centres, arbitrary and discriminatory practices used to deny people identity  documents under the current ID registration process, and the shifting of this burden from  communities. 

As our courts pointed out before the implementation of Huduma Namba, a ‘new’ identity  system must not replicate ‘old’ injustices. The government must ensure that the  circumstances of historically disadvantaged communities are considered and that  marginalised groups are included before introducing a new digital identity system. 


Nubian Rights Forum 

Namati Kenya 

Access Now 

Kenya Human Rights Commission 

Haki na Sheria Initiative 

Article-19 East Africa 

Centre for Minority Rights Development (CEMIRIDE) 

Katiba Institute 

Defenders Coalition